NASHVILLE, Tenn. (WSMV) – A Nashville female paid out 1000’s of dollars for a dwelling repair service, and she said following it was supposedly accomplished, the work landed her in incredibly hot drinking water with her House owners Affiliation.
She turned to WSMV 4 for assistance.
When you glance at the flooring at Cassandra Tormes townhome, it is not about what can be witnessed, but what you can not see what is causing the issue.
“I suggest I like the floors,” said Tormes.
Her new floors ended up meant to update the appear of her townhome.
“Initially I just desired to improve,” she mentioned.
The course of action seemed straightforward. Tormes claimed she employed a contractor she located on the website ‘Thumbtack’.
“The nice factor I believed about it was they had been reviewed, people who had labored with him in the past could critique his operate. So he experienced I believe it’s possible one that was not so great but most of them were 5-star,” Tormes stated. “Walking into it assured that he was a fantastic guy and was able of carrying out the function,” she additional.
She thought he done the task and paid out him over $10,000.
But she stated a couple of weeks afterwards, it turned an issue.
“Then it turned an issue with my HOA since seemingly what he did beneath this pleasant-looking flooring is not up to codes and has brought about concerns inside of the building,” Tormes explained.
Soon after many texts and email messages, she could not get the contractor to come back to repair the challenge.
“Contacted him a few or 4 instances and he in no way responded,” Tormes stated. “Upon achieving out to him 1 final time declaring I have held off on providing you a critique on thumbtack. I have generally prepared to give you a very good a single but now you’re not getting back in contact with me and I have some troubles and I’d like you to correct them,” she extra.
“I guess I was that individual that gave you the income far too soon. You did not deal with everything that needed done,” Tormes
Tormes is now in a again and forth with her Property owners affiliation and thinks fixing the challenge will finish up coming out of her pocket.
“So now I’m nonetheless trying to offer with having a new contractor arrive in and help me see what’s been done beneath the flooring,” Tomres reported. “It’s been quite annoying all the way about,” she additional.
Tormes advised WSMV 4′s Tosin Fakile she seemed at the contractor’s reviews before choosing him and he experienced largely very good critiques.
The Superior Business enterprise Bureau has these ideas for property owners who may find them selves in a very similar predicament
- The very best guess is to do your analysis upfront
- Get references
- And question the contractor right before work starts about a guarantee or how they deal with provider troubles.
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